Clik here to view.
G20 protest: my comfy exciting ring-side seat
I spent much of my weekend glued to the television, watching the amazing coverage of the G20 summit protests in Toronto. With multiple cameras and reporters zipping between action sites, displayed on...
View ArticleClik here to view.
Social media triggers collaboration
When people talk about social media, they often refer to its most personal form, Facebook. But yesterday at the Webcom 2010 conference I realized that the profound business purpose of the many forms of...
View ArticleClik here to view.
Stop looking outside for your writing voice
As I was reading Mitch Joel’s insightful book Six Pixels of Separation, I was struck by his advice to bloggers to find their voice by continuing to write. Mitch, that’s only part of the story. Yes,...
View ArticleClik here to view.
3 mountains to climb for corporate blogging
Most of my clients are pretty conservative, with few of their customers pushing them into blogging. They know all about search rankings, thought leadership, collaboration and the many other reasons...
View ArticleClik here to view.
Email newsletters go mobile, social
Jakob Nielsen is my sherpa. He’s guided my ascent to high open rates, about double the industry average. So I was thrilled to read that his latest findings confirm the value of compelling subject...
View Article9. Social media triggers collaboration: top 10 of 10
Facebook, Twitter and other social media nurture the mindset needed to foster innovation through collaboration, I learned from Don Tapscott, Cindy Gordon, Shel Holtz and other speakers at Worldcom...
View Article7. IABC world conference: top 10 of 10
I’m combining my three posts on the world conference of the International Association of Business Communicators. They cover online collaboration, the real truth about gen Y, merger communication,...
View Article6. One language, many spellings
We may all speak English, but we spell differently. I’m a proud Canadian who spells like an American. Here’s why.
View Article3. Words that must die: top 10 of 10
Need I say more? You too probably have some expressions that should rest in peace.
View ArticleClik here to view.
Writing: the productivity elephant in the office
For everyone who uses a computer, writing is a vital business skill. Because so much hinges on written communication, employees need to write clearly, concisely and quickly. To foster engagement and...
View Article
